1. Introduction

JB Cricket Turf ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website (jbcricketturf.com), create an account, or book a slot at our facility. By using our services, you consent to the data practices described in this policy.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you register on the website, make a booking, or contact us. This information may include:

• Personal Identification Information: Name, email address, and phone number.
• Booking Information: Details of the slots you book, including date, time, and payment information (processed securely through our payment gateway).
• Account Information: Your username, password, and booking history.

We may also collect non-personal information, such as browser type, IP address, and pages visited, to improve our website and services.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To process and manage your bookings and payments.
• To create and manage your user account.
• To communicate with you regarding your bookings, including sending confirmations and reminders.
• To respond to your inquiries and provide customer support.
• To improve our website, services, and user experience.
• To send you promotional materials or newsletters, from which you can opt-out at any time.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored on secure servers, and all payment transactions are encrypted using SSL technology. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Disclosure of Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business (such as payment gateways), or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

6. Use of Cookies

Our website may use "cookies" to enhance your experience. Cookies are small files that a site transfers to your computer's hard drive through your web browser (if you allow) that enable the site's systems to recognize your browser and capture and remember certain information. You can choose to disable cookies through your browser settings; however, this may affect the functionality of some parts of our website.

7. Your Rights

You have the right to access, update, or delete the personal information we have on you. You can review and update your account details at any time by logging into your user profile. If you wish to delete your account, please contact us directly.

8. Changes to This Privacy Policy

We reserve the right to update this privacy policy at any time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to periodically review this policy to stay informed about how we are protecting the personal information we collect.

9. Contact Us

If you have any questions regarding this privacy policy, you may contact us using the information on our Contact page.